Your information
Privacy notice
Last updated . This notice explains how TenthCommerce (tenthcommerce.com) handles personal information under the Protection of Personal Information Act (POPIA). The responsible party is the operator of TenthCommerce, reachable through the contact page.
Online orders
When you place an order we collect your name, email address, phone number, optional company name and VAT number, delivery address, delivery notes and the products and quantities ordered. We use this only to confirm stock and delivery, issue your invoice, deliver your order and keep the accounting records the law requires.
Your order is stored in a Cloudflare D1 database and emailed to our order desk. To fulfil it we may share the products, quantities and delivery details with our distributor (Tarsus Distribution or Axiz) and the courier. We do not sell your information or use it for marketing without your consent.
Contact messages
Messages sent through the contact form (your name, email address, optional order reference and message) are emailed to our order desk so we can reply. They are not published or used for marketing.
Your cart
Your cart is kept only in your own browser (local storage) until you check out. This site sets no advertising or analytics cookies.
Retention
Orders that become sales are kept as tax and accounting records for as long as the law requires. Other order requests and contact messages are retained for handling the request and follow-up; a fixed automatic deletion period is not currently stated. You can ask about retention or request removal through the contact page.
Security
The site is served over HTTPS with strict security headers, and checkout is rate-limited against abuse. No card or bank details are collected on this website. Security controls reduce risk but cannot guarantee that an online service will never experience an incident.
Your rights
You can ask for access to, correction of or deletion of your information through the contact page. You may also lodge a complaint with the Information Regulator (South Africa).